Virusscanner Troubleshooting

Sometimes our customers have trouble with downloading the Setup Store or uploading to the ZCM server.

When connecting to the Setup Store, Bundle Commander downloads this file: http://www.bundlecommander.com/asc-setups.xml

Make sure your Company Firewall, Protection Suite or Virusscanner allows this download.

When you create a bundle, Bundle Commander uploads this bundle to your ZCM server through a http upload on port 80.

If you have issues with downloading the Setup Store and/or uploading bundles to your ZCM server, make sure to make an exeption for:

c:\Program Files\ROVABU Software BV\Bundle Commander\Bundle Commander.exe

c:\Program Files\ROVABU Software BV\Bundle Commander\Bundle Export Client.exe

We have reports of clients who have to temporarily disable their virusscanner/protection suite when creating bundles.

Known products are:

TrendMicro (Worry-Free Business Security)

Kaspersky Workstation

Author
Roel van Bueren
Date Created
2016-02-11 09:10:23
Date Updated
2016-02-11 09:47:05
Views
1645
Code
KB2016021101